Privacy Policy

Last updated: July 2026

This Privacy Policy explains how Rexran ("we", "us", "our") collects, uses, and protects the information you provide when you visit rexran.com or place an order for our creative services.

Information we collect

We only collect information you choose to give us, or that is necessary to deliver our service:

• Order & contact details: your name, email address, brand or store name, product links, any offer you'd like featured, and the notes you submit through our order or contact forms.
• Payment information: when you pay, card details are entered directly into our payment processor (Stripe) and are never stored on our servers.
• Basic technical data: standard information your browser sends, such as device type, used only to keep the site working and secure.

How we use your information

• To produce and deliver the creative work you order.
• To contact you about your project, timeline, and delivery.
• To process your payment securely.
• To respond to questions you send us.

We do not sell, rent, or trade your personal information to anyone.

Service providers we use

To run our business we rely on a few trusted third parties, each with their own privacy safeguards:

• Stripe — to process payments securely.
• Vercel — to host the website.
• Zoho Mail — for our business email.
• Soda Marketing AI — to produce the creative deliverables.
• Google Analytics — to understand, in aggregate, how visitors use the site so we can improve it.
• Meta (Facebook/Instagram) — an advertising pixel, to measure how our ads perform and to reach relevant audiences.
• TikTok — an advertising pixel, for the same purpose.

These providers only receive the information needed to perform their function.

Data retention

We keep your order and contact information only as long as needed to deliver your project and meet legal or accounting obligations, after which it is deleted or anonymised.

Your rights

You can ask us at any time to access, correct, or delete the personal information we hold about you. To make a request, email us at hello@rexran.com and we'll respond promptly.

Analytics, advertising & cookies

We use a few analytics and advertising tools to understand how the site is used and to measure the performance of the ads we run. We never sell your personal data.

• Google Analytics — measures, in aggregate, how the site is used (for example, how many people visit a page or start an order). It sets its own cookies and processes standard technical data such as approximate location (derived from your IP address, which Google does not log in full), device type, and the pages you view. This is used to understand site usage as a whole, not to identify you personally.
• Meta Pixel and TikTok Pixel — advertising pixels that help us measure the results of ads we run on Facebook, Instagram, and TikTok (for example, which visits led to an order) and reach people likely to be interested in our service. They set cookies and share limited event data — such as page views, starting an order, and completed purchases — with Meta and TikTok. We do not share your name, email, or payment details with them.
• Vercel Web Analytics — a privacy-friendly, cookieless count of page views that does not track you across sites.

You can control or opt out of this tracking at any time:

• Use your browser's cookie controls, or a private / tracking-prevention browsing mode.
• Install Google's Analytics Opt-out Browser Add-on.
• Adjust your ad preferences in your Meta ad settings and TikTok privacy settings.

Contact

If you have any questions about this policy or your data, reach us at hello@rexran.com.